Privacy policy

epromgowns.com values you, our customer, and respects our relationship with you and your privacy. We are committed to protecting the information collected about you through our website. You can find out below why and how we collect, use, store and disclose this information, and how you can have your personal information removed from our records in accordance with the Privacy Act 2020. We do not sell or rent your personal information to third parties. As described in this policy, in some cases, we may share your information among third parties who provide services on our behalf or who work with us to offer specific products or services that we believe may be of interest to you. This Privacy Policy applies only to information collected online at epromgowns.com and epromgowns.com and describes the personal information we collect about you, how we use it and when we share it with third parties. If our information practices change, we will post the updated policy on our website. If you have any questions about our privacy policy, please contact us at

Page Contact epromgowns.com Headquarters. By using our website and/or providing information to us, you agree to this policy.

Payment security
All payments are processed through our secure third party payment gateways; Windcave (dps) and laybuy. All payment data, including credit card information, is transmitted securely to the provider using the latest encryption methods, including TLS 1.3 and 256-bit encryption. epromgowns.com does not store identifiable credit card information.

Personal information we may collect
We only collect the personal information necessary for us to provide the services we offer efficiently and effectively. Generally, we collect your personal information directly from you, namely when you subscribe to our mailing list, enter details to complete your online transactions, complete surveys, enter promotions, etc. Information collected may include the following:

  • Name
  • email address
  • telephone number
  • Birthday
  • gender
  • Shipping Address
  • Purchase and customer service history
  • Size and color preferences
  • Payment card details (encrypted tokens are only stored if you choose to save your card. Your full card details are never saved in our system)

In addition, when you visit our website, we may collect additional information about your visit, website activity, and record the following information for statistical purposes:
– Your ISP server address
– Your top-level domain name (e.g. .com, .gov, .au, .uk, etc.)
– The pages you visit and documents you download
– Bootstrap your page name
– The type of browser you are using
– Your clicks and activity on our website

How we use your personal information
epromgowns.com collects personal information for the following purposes:

– Process and fulfill your order, including sending you emails to confirm your order status and shipment
– Communicate with you and send you information about our products, services and promotions or the products and services of others by text message, email or other means, unless you have opted out of our promotional communications
– Help us learn more about your shopping preferences and enhance your epromgowns.com experience
– Help us solve problems and improve our website design, products and services

  • To contact you for other reasons we deem necessary.
    These emails and text messages will always include an “opt-out/unsubscribe” feature. Please see the “Can I opt-out of promotional communications?” section below

How we disclose your personal information
We will only use your personal information for the purposes for which it was collected and will only disclose your personal information to those who need your personal information for the following purposes:

– With service providers who manage our customer information and provide services on our behalf, such as completing promotions, sending communications to our customers, etc. We do not authorize these service providers to use or disclose your information in any other way
(When offering promotional offers with third parties you opt-in to
) comply with legal requirements (including, without limitation, requirements under any applicable law, regulation or governmental request) or comply with legal process, or to assist in the defense of legal

  • To protect our rights or property or those of our related companies
    – Enforce our terms and conditions
    – Act in our interests or those of our affiliates, clients or others
    – In the unlikely event of an investigation, law enforcement or other government agencies may exercise their statutory powers to inspect our logs and records

Can I opt out of promotional communications?
epromgowns.com will communicate with you only if you would like to hear from us. If you do not want to receive promotional communications, such as information about special offers and sales, you can opt-out/unsubscribe by clicking the “Update epromgowns.com email preferences” link in the body of the email.

Please note that if you choose to opt-out/unsubscribe, you may lose any rights associated with your subscription to our communication systems without prior notice. If for some reason the opt-out/unsubscribe feature does not work, you can contact headquarters via the Contact Us page on the website. Please be sure to include your full name and the email address you used when registering or purchasing from epromgowns.com.

If you ask us to remove your name and address from our promotional lists, we will move your details to a “Do Not Contact” list for processing. It may take up to 3 business days to complete your unsubscribe request, during which time you may continue to receive communications from epromgowns.com.

If you change your mind and wish to start receiving communications from us again, please email support@epromgowns.com and we will send you a resubscribe link.

Please note that if you purchase from us online, we will continue to confirm your order status and shipment via email. We may also need to contact you by phone or email with questions or information about your order.

access the information we hold about you under the Privacy Act 2020,
You can review and change certain personal information related to your use of our online sites, such as your name and contact information. To access your information on the epromgowns.com website, simply log in to your account using your email address and password. You will be able to edit your personal information in your account profile.

We will update the personal information we hold about you upon request, unless there are exceptions provided under the Privacy Act. Your request for access will be processed within a reasonable time. epromgowns.com may recoup from you its reasonable costs for providing you with access. If we deny you access to your information, we will provide you with the reasons for our refusal and inform you of any exceptions to the privacy laws.

cookies
Our website uses cookie and tracking technologies such as tags, pixels, web beacons/gifs, local storage or other identifiers on your device and browser settings. Cookies are small data files that are stored on your computer when you visit a website. Cookies and other tracking devices enable you to shop on our website and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. These include:

  • Enable certain website features, such as remembering items in your shopping cart
  • Store your preferences such as personal details, currency and location to make shopping as fast and easy as possible
  • Analytics to help and measure how you use To enable us to improve your experience of visiting our website
  • Retargeting to help us provide you with news and offers relevant to your unique shopping habits,

You can set your browser not to accept cookies or to notify you when you accept a cookie that a cookie is being sent, giving you the opportunity to decide whether to accept it. However, if you do not accept cookies, you will not be able to access your account information or make purchases on our site.

For the security of your personal information,
Please ensure that all personal data you submit to us is complete, accurate and up-to-date. Failure to do so may result in us being unable to provide you with the products and services you have requested. You should keep us informed of any relevant changes to your personal data. We will not be responsible for reliance on inaccurate or incomplete personal data if you fail to update us with such changes.

We will use reasonable endeavors to ensure that any personal data we may use or disclose to other organizations is accurate and up-to-date.

We will also adopt reasonable security arrangements to ensure that your personal data is fully protected and protected and to prevent any unauthorized access, collection, use, disclosure, copying, modification, leakage, and loss of your personal data , damaged or altered. However, we are not responsible for any unauthorized use of personal data by third parties resulting from factors beyond our control. Furthermore, given that no data transmission over the Internet can be guaranteed to be completely secure, we cannot guarantee 100% security of any information (personal or other) you transmit to us. Accordingly, we are not responsible for any security breach or inadvertent loss or disclosure of information resulting from our platform being linked to the Internet.

Data retention and destruction
We will take action when the personal data in our possession (i) is no longer needed for any reason related to the purpose for which it was originally collected, or (ii) we no longer retain the personal data for any other legal, compliance or business purpose. Reasonable measures are taken to ensure that such personal data is destroyed or anonymized. If this is not possible (for example, because your personal data have been stored in backup archives), then we securely store your personal data and isolate it from any further processing until deletion is possible.

About links to other websites
Our website may contain links to other websites that are not under our control. These websites have their own privacy policies and we encourage you to review them. We take no responsibility for linked websites and provide them solely for your information and convenience.

Policy changes
As part of our efforts to ensure that we manage, protect and process your personal data correctly and to reflect any changes to the law, we will review our policies and procedures from time to time and notify you of any changes by posting an updated version on this page.

How to Contact Us Disclosure If you wish to access your personal information or complain about a violation of your privacy, or if you have any questions about how your personal information is collected or used, or any other questions about epromgowns.com Privacy Policy Statement, please contact us at support@epromgowns.com